Privacy policy

LAST UPDATED: AUGUST 21, 2025

Bodylieve (“we”, “us”, “our”) operates this store and website, including all related content, features, products and services (the “Services”). Our store is powered by Shopify, which enables us to securely provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase through the Services. By using the Services, you agree to this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When we say “personal information,” we mean information that identifies you or could reasonably be linked to you. We may collect:

  • Contact details: name, email, phone, billing and shipping address.
  • Payment information: card details, transaction data, payment confirmations.
  • Account information: username, password, preferences.
  • Order history: items viewed, added to cart, purchased, returned or exchanged.
  • Device & usage information: IP address, browser type, device identifiers, pages visited, cookies.
  • Communications: information you provide when contacting customer support or sending feedback.

We may also collect limited inferences from this information, such as shopping preferences.

2. HOW WE COLLECT INFORMATION

We collect personal information:

  • Directly from you: when you create an account, place an order, contact us, or sign up for newsletters.
  • Automatically: via cookies, tracking tools, and analytics when you browse our site.
  • From partners and service providers: e.g., payment processors, advertising partners, logistics providers.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide & improve our Services: process payments, fulfill orders, manage your account, facilitate returns, and personalize your shopping experience.
  • Marketing & advertising: send promotions by email or show relevant ads based on your browsing and purchase history. You may opt out at any time.
  • Security & fraud prevention: detect and prevent fraudulent or unauthorized transactions.
  • Customer support: respond to your requests and inquiries.
  • Legal purposes: comply with legal obligations and enforce our Terms of Service.

4. HOW WE SHARE INFORMATION

We may share your personal information in the following cases:

  • With Shopify (our e-commerce host and payment processor).
  • With service providers (e.g., shipping carriers, IT support, analytics, cloud storage).
  • With marketing and advertising partners to deliver tailored ads.
  • For legal or compliance reasons, if required by law or government authorities.
  • In business transfers such as mergers, acquisitions, or asset sales.

We do not sell your personal information.

5. RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify, which processes personal information to provide a secure and reliable e-commerce platform. Information you provide through our Services may be shared with Shopify and its partners in different countries.

To learn more about Shopify’s privacy practices, see the Shopify Privacy Policy.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve site performance and functionality,
  • Remember your preferences and cart items,
  • Provide analytics,
  • Show targeted advertisements.

You can control or disable cookies through your browser settings, but some features may not work as intended.

7. DATA RETENTION & SECURITY

We keep your personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect information from children. If you believe your child has provided us personal information, contact us and we will delete it.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and stored outside your country of residence, including the United States and other jurisdictions. When required, we rely on legal mechanisms such as the EU Standard Contractual Clauses to protect transferred data.

10. YOUR RIGHTS & CHOICES

Depending on your location, you may have rights such as:

  • Access: request the information we hold about you.
  • Correction: request corrections to inaccurate data.
  • Deletion: request deletion of your personal information.
  • Portability: request a copy of your data in portable format.
  • Opt-out of targeted advertising: where applicable, you can opt out of data sharing used for personalized ads.
  • Marketing preferences: unsubscribe from promotional emails anytime via the link provided.

We will not discriminate against you for exercising your privacy rights.

11. CALIFORNIA & EUROPEAN RESIDENTS

  • California residents (CCPA): you may request disclosure, deletion, or opt-out of “sale”/sharing of your data. We do not sell your personal information.
  • EEA & UK residents (GDPR): you may also object to processing or withdraw consent.

For Shopify-specific rights (as platform host), visit the Shopify Privacy Portal.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. Updates will be posted on this page with the “Last Updated” date.

13. CONTACT US

For questions or requests about this Privacy Policy, please contact us at: 📧contact@bodylieve.com

Bodylieve is the data controller of your personal information.